Frequently Asked Questions
Absolutely! All our therapists are proudly registered with credible professional bodies, guaranteeing they uphold the highest standards and ethical practices. They’re committed to ongoing training and maintain operational registration to ensure you receive exceptional care and expertise tailored just for you. Your well-being is our top priority!
We provide counselling services through face-to-face sessions in our clinics, as well as online and over the phone.
Sessions are conducted online, allowing for communication via telephone or video call, depending on your preference. This setup provides you with the convenience and flexibility to access our services from the comfort of your own home, making it easier to fit therapy into your busy schedule. By eliminating the need for travel, we aim to create a stress-free experience that prioritises your well-being. Our online sessions are designed not only to offer support but also to maintain the same level of personal connection and interaction you would find in traditional face-to-face meetings.
Moreover, we take your privacy seriously. Our secure, confidential online environment is equipped with robust security measures to protect your information. Throughout your therapeutic journey, you can feel safe and supported, knowing that your thoughts and feelings are treated with the utmost respect and confidentiality. We are committed to providing you with the support you need in a way that is both comfortable and effective.
Our team of therapists comprises fully qualified professionals who are dedicated to providing the highest standard of care. Each counsellor has at least 3 years of hands-on experience in their field, bringing a wealth of knowledge and practical skills to their work.
In addition to their academic qualifications, our counsellors engage in ongoing professional development to stay current with the latest therapeutic techniques and best practices. This commitment to continual learning guarantees that you receive not only effective support but also compassionate guidance tailored to your unique needs. We strive to create a therapeutic environment where you can feel understood, respected, and empowered on your journey toward well-being.
To make a referral to our service, please use our website at www.OliveTree. We do not accept referrals by post. However, telephone referrals are welcome, and our administrative team is ready to assist you.
We make every effort to match you with a counsellor who aligns with your choice. We will inform you and discuss options, such as remote sessions or adding you to a waiting list. Your needs are our priority, and we will work with you to find the best solution.
Languages Spoken
I am multilingual and offer professional counselling in several languages to ensure you can express yourself comfortably in the language you feel most at ease with
“Being able to communicate in your primary language can be a vital part of the therapeutic process and emotional connection.”
Fees
- Individual: £65 for a 1-hour session
- Block sessions X6 £345
- Couples/Family: £85 for a 1-hour session
- Online telephone £55 for a 1-hour session
- Block sessions X6 £285
At Olive Tree, we offer a free 15minute initial consultation with you over the phone.
Outdoor and home visits are subject to terms and conditions.
We understand that living expenses can be really challenging at times. If you're having difficulty, we’re here to help. You may qualify for discounted sessions. Just share your circumstances with a counsellor, and they’ll work with you to find a solution that fits your needs.
Professional code of conduct
All therapists work within the BACP (British Association for Counselling and Psychotherapy), or NCS (The National Counselling Society) or UKCP (UK Council for Psychotherapy) or BPS (British Psychological Society) ethical frameworks for good practice.